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Home/Cyber Security/Security testing buyer’s checklist

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Security testing buyer’s checklist

For security, IT and engineering leaders buying a penetration test: what to settle before you ask for quotes, what to ask any testing firm, and what a credible report and attestation letter should contain.

Before you ask for quotes

#QuestionWhy it matters
1Do you know who has to accept the result (an auditor, underwriter, customer, regulator or the board) and what exactly they need to see?The audience decides the scope, the depth of the report and whether you need an attestation letter.
2Do you have a firm deadline, and know what happens if you miss it?A date tied to a renewal, audit or contract shapes the timeline you can accept.
3Do you know which framework you're measured against, such as SOC 2, ISO 27001, HIPAA, PCI DSS 4.0, CMMC or NIST CSF?The framework tells you what the test and its evidence need to support.
4Have you decided whether you need a test only, or also a readiness review of policies, controls and evidence?An auditor or customer may ask for approved policies and evidence, not only a test report.
5Has someone been named to own remediation, with time to act on the findings?Findings with no owner become a filed report, not a fix.

Scope and method

#QuestionWhy it matters
6Will the firm test manually, supported by tools, or only run an automated scan?Scan output and manual testing support very different claims in a report.
7Will the firm put targets, exclusions and off-limits systems in writing before testing starts?A vague scope makes the report and any letter hard to rely on.
8Will there be a written rules-of-engagement document and agreed testing windows that fit your release schedule?Explicit rules and windows are how testing avoids disrupting production.
9Does the firm require written authorization from you and from any third-party hosting provider?Testing hosted assets without the provider's authorization creates its own risk.
10Who will actually do the work, and can you reach them during the engagement?You are buying the people, not the brand on the proposal.
11Is the tester independent of the team that runs or manages your systems?An auditor or customer may ask who tested the environment and who manages it.
12Is a retest of fixed findings included, and on what terms?A retest is how you show that findings were closed, not just reported.
13Are the scope, fee and end date all defined up front?Open-ended time and materials makes the cost and the finish date hard to plan for.
14How will the firm handle your sensitive information, and can the work be scoped with your counsel involved if needed?You will share details about your weaknesses; agree how they are protected before you do.

What a credible report contains

#QuestionWhy it matters
15Does it state what was tested, when, and what was excluded?A reader can only rely on a report whose scope is clear.
16Is there a plain-language executive summary for leadership?Leaders and boards need the conclusion without the technical detail.
17Are findings prioritized by risk, rather than a raw dump of tool output?Prioritized findings tell a small team what to fix first.
18Does each finding include steps a developer can use to reproduce it?If engineers can't reproduce a finding, they can't fix or verify it.
19Does each finding include specific remediation guidance?Guidance turns a list of problems into a plan your team can act on.
20Is there a readout session that walks engineering and leadership through the results?A walkthrough settles questions faster than a report sent by email.
21Are retest results reported, showing which findings were closed?This is the evidence most audiences want after remediation.

What an attestation letter should contain

#QuestionWhy it matters
22Does the letter state only what was actually tested or reviewed?A letter that claims more than the work covered won't survive a customer's security review.
23Does it state when the testing and any retest took place?Customers and auditors look for a current test, not an old one.
24Does it clearly name the firm that performed the work?The reader needs to know who stands behind the statement.
25Does it avoid any claim of certification, compliance or a "clean" or "passing" result?Only auditors and certification bodies issue opinions and certificates; a test letter can't.

How to read your result

  • Any unchecked item in "Before you ask for quotes": settle it first. Quotes will be hard to compare until you know the audience, deadline and framework.
  • Two or more "no" answers from a firm in "Scope and method": treat the quote with caution, whatever the price.
  • Use the last two sections on a sample or final report and letter. Each unchecked item is a question to put back to the firm before you send the result to your auditor or customer.

If you’d like help scoping a test or making sense of a quote, contact Kalosys today. Your note goes straight to our cyber security practice.

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Talk to us about your results

Tell us the decision, deadline or problem in front of you.

  1. A reply from the practice that does the workThe practitioners who would deliver it.
  2. A short conversationWhat needs to happen, and by when.
  3. A written proposalWhat you would receive, how long it takes and the fee, before you commit.

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